Business Process Integration

Customer Profile

Established in 1939 in Barbil, a mining center in Orissa, India, Mitra S.K. Private Limited offers a comprehensive package of services including sampling, supervision, and chemical analysis; as well as technical consulting, marine and general surveys. Throughout the years, Mitra SK has consistently followed the principle of providing reliable, accurate and independent assessment of quantity and quality of minerals. Its certificates are accepted worldwide for commercial transaction, making it one of the leading certification agencies in India.

Business Problems

Mitra S. K. Private Ltd. captures vessel inspection and analysis results and distributes this information to several locations around the world. Recording this information and tracking of shipments was a time and manpower intensive process. Information collected in paper form was transcribed to email. As there was no centralized process in place the volume of e-mail received by each member of Mitra SK was huge. There was a need for an efficient and reliable solution that could accurately capture, track and report shipment information and Inspection details in electronic format; and maintain data in a secure centralized location. Authenticated users can view shipment details from this centralized location.

Solution Overview

Keeping in mind existing business problems, we developed a web-based application to capture shipment information through a user-friendly interface and generate reports based on this information. Functionalities include the following: